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Is There Mobile Reception In the Whitsundays?

Phones and waterbottle on a table aboard white catamaran Whitsunday Getaway

Updated 13 September 2021

Yes, there is mobile reception in the Whitsundays Islands.

However, it is only at a few particular spots on a few islands, such as Hayman Island, Whitsunday Island and Hook Island. On Daydream Island, you will receive full reception.

Telstra reception in the Whitsundays

3G in the Whitsundays is quite comprehensive, however, there are black spots on the East sides of islands and as you venture to the outer islands. 4G range is very similar to 3G around the Whitsundays with little or no reception on the East side of the islands. 5G is not yet available to the Whitsundays or Airlie Beach.

4G coverage area Whitsundays Telstra map Image: Telstra

Reception on Whitsunday Island

Home to Whitehaven Beach and Hill Inlet Lookout, Whitsunday Island is one of the most popular island destinations in the region. It’s no wonder, with its bright white silica sand and views of swirling sands! 

As far as mobile service goes, you can find 4G and 3G reception on Whitsunday Island but only on the west side. Unfortunately, Whitehaven Beach and Hill Inlet are both on the east side of the island, so reception will be patchy at best at those spots.

Nevertheless, if you’re happy to put your phone down and soak up the sunshine, you should come back into range on your way back into the mainland, so you can share your to-die-for pics snapped in tropical paradise then! 

Whitehaven Beach Signal Phone Reception Whitsunday island

Reception on Hayman Island

Hayman Island is renowned as a luxury, resort island with abundant exciting activities and natural beauty. A divine experience of the glamorous facilities combined with mother nature’s wonder is all yours on Hayman Island. 

The reception on Hayman Island is okay, with only a few spots on the east side of the island offering no signal. Your best bet is to stick to the west side of the island if you have any important phone calls. 

If you’re staying at the Hayman Island Intercontinental Resort, there is free wifi available to all guests, keeping you connected to reality while you kick your feet up… that is if you want to be! 

Hayman Island Whitsunday Islands Phone reception

Reception on Hook Island 

Hook Island is a wonderful hidden gem amongst the Whitsunday Islands, home to secluded bays, lush island flora and fauna as well as the historically rich Ngaro Cultural Site. An absolute wonder to visit, Hook Island will surprise and delight you.

The reception on Hook Island is limited, with the east side of the island being the most in range. However, the west side of the island is again, patchy. You will come back into full signal as you sail back to the mainland.

Hook Island reception phone signal

Reception on Daydream Island

A tropical oasis with a glamorous twist, Daydream Island is the perfect destination for your next holiday in the Whitsundays. Home to the Daydream Island Resort & Living Reef, you will be blown away by the largest aquarium found in the Southern hemisphere!

Luckily, Daydream Island features full 4G and 3G coverage all over the island, so you will never be forced to leave a text unanswered! The perfect choice if you’re worried about connectivity to the mainland, Daydream Island provides both island bliss and security.

Daydream Island Reception Phone Signal Whitsundays

No reception areas

When travelling to the further corners of the Whitsunday Islands, you will struggle with mobile signal. While you may come across a lucky spot of reception, generally once you go past the east side of Whitsunday Island, reception more or less drops out.

If you are concerned about connectivity while you’re adventuring around the islands, your safest option is a satellite phone. Keep in mind though, these are usually only used in emergencies due to the high cost of calls.

For more info on reception in the Whitsundays, check out Telstra’s Coverage Map.

Whitsunday Islands Map No reception areas

Emergency numbers in the Whitsundays 

Check out our list of important numbers to know when you’re in the Whitsundays… you never can be too prepared!

Phone charging on Sailing Whitsunday boats

All of our overnight vessels, and some of our day tours, are equipped with a 12 volt USB outlet to charge your mobile phones at any time. These are the kind of chargers you would use in your car. If you have any questions regarding electronics charging on your next Whitsunday tour experience, just ask our friendly travel agents about the particular details of your boat.

And a handy tip when preparing for the Whitsundays: remember to bring a waterproof bag for your phone, camera and other electronics when packing for your next sailing experience! 

Whitsunday Island girls taking a selfie at the beach

If you have any questions regarding accessibility and connectivity in the Whitsundays, our experienced local travel agents are here to help, 7 days a week.

Call us on +61 7 4914 2425 or live chat with our friendly staff with any questions about your next holiday! 

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