Top reasons to book with us here at Sailing Whitsundays
WHY BOOK WITH SAILING WHITSUNDAYS
Established in 2002, Sailing Whitsundays has been leading the way for the boating Travel industry for the Whitsundays region for over 20 years.
Top reasons to book with Sailing Whitsundays:
1. We are located in Airlie Beach. Our travel experts are based in the heart of the Whitsundays and have exceptional local knowledge of this tropical paradise. This allows us to maintain the most updated information on the region and our products.
2. We are open 7 days a week, with extended business hours for your convenience. You can also get in touch with us 24/7 over the phone, via the live chat function over email.
3. Sailing Whitsundays employees and owners are outdoor adventure and travel enthusiasts as well as seasoned travel industry professionals. Our customer service representatives are all experienced travel experts who live right in the Whitsundays. Our travel experts were all at one point a tourist to the Whitsunday region, thus understand the booking process and expectations first-hand. Our team can offer you thorough knowledge of the region and products as well compassion, knowing how important your Whitsunday holiday is to you!
4. We are a collection of local boat owners, that take great pride in maintaining our boat fleets to provide an impeccable level of service to our customers
5. We promote WCBIA overnight boat tours. Boats that are members of WCBIA are required to maintain the highest level of safety, quality and service to hold a membership. As a passenger, you want to rest assured that you are on a vessel that takes pride in the high quality of their vessel. We are the only online travel agency in the Whitsundays to promote WCBIA vessels. Learn more about the WCBIA.
6. We are an AFTA licensed travel agent. There are dozens of pop-up travel agencies in Airlie Beach and lot of small tour desks, but only two hold AFTA travel agency licenses. Our Travel Agency License number is 3178713.
7. We are very proud of the fact that Sailing Whitsundays has such a high Google ranking for so many things in the Whitsundays. This is because we live here and it's our home.
8. We have multiple staff on a 7-day roster, that allows us to respond to email and online chats very quickly and our phone support is second to none in Airlie Beach. We guide you to the best-suited options, assist in building packages with the best rates and do not rush you in the booking process. Consistent feedback shows that our previous customers have found the entire booking process enjoyable and most helpful.
9. Refund policies, Due to our retail shop presence in the middle of town, if something goes wrong with your departure, we are here for you. You don't need to wait months to get a partial refund paid into a credit card system. We process transfers and cancellations on the same day.
Sailing Whitsundays mission statement:
Sailing Whitsundays specialises in adventure tourism and travel in the Whitsundays region. We offer a variety of day and overnight tours and provide custom travel arrangements and packages. Sailing Whitsundays Mission is to ensure personalised travel reservations that fit each client's desires, budget and skill level. It is our priority to promote the highest standard of product and exceed our customers' expectations by continually updating our knowledge of the industry and offering the very best prices to our customers. Advertised prices will always be honoured. The results of our mission will be satisfied customers who return and recommend Sailing Whitsundays to their friends and colleagues.
