CW: Reefsuites
Departure Times
Pricing Options
Immerse yourself in this exclusive experience in the Whitsundays, as you sleep overnight and underwater in Australia’s first underwater accommodation on the Great Barrier Reef.
- Travel to Hardy Reef by a scenic cruise
- Private king or private twin suites available
- Glass floor to ceiling views of the reef
- All meals on tour inclusive
- Beer and Wine inclusive
Experience a first on the Great Barrier Reef, and lose yourself in an underwater wonderland, exclusive to up to 4 guests, and see what happens at the Great Barrier Reef at all hours of the day! These luxurious and unique suites are fully fitted with the latest facilities, as well we ceiling to floor glass viewing windows.
Features & Highlights:
- Scenic Cruise through the Whitsunday Islands
- 2 full days of activities on Reefworld Pontoon
- 1 Night in your underwater accommodation
- All meals, morning and afternoon teas included
- Beer and Wine included
- Intimate and exclusive with max 4 guests
- Enjoy the Great Barrier Reef from your room
Located on Cruise Whitsundays’ newly refurbished pontoon on Hardy Reef, one of the most spectacular stretches of the Great Barrier Reef, guests can have an overnight experience never to be forgotten!
Sample Itinerary
Guests on the Reefsuite experience travel out to Reefworld aboard Cruise Whitsundays high-speed vessels with the day guests and arrive at about 11am. During the day you can experience all the Great Barrier Reef activities the pontoon has to offer like snorkelling, swimming, water slides and sunbaking. Also, you are able to purchase guided snorkel tours, dives, and scenic flights, just ask the staff on the way out!
Come 3pm the day vessel departs leaving this magnificent part of the world is just for you and your fellow Reefsuite guests to enjoy. A hush settles and just have the sound of water and a few birds, then as dusk approaches watch for turtles that come to nibble at the seaweed around the pontoon.
Scuba Diving and Snorkelling
The Cruise Whitsundays Reefworld pontoon is adjacent to coral walls, the length of which you can explore by snorkelling as much as like during the days. It has its own ecosystem with magnificent corals and a diversity of marine life found only in sheltered areas. It provides a unique world for you to explore and the prolific fish life will surprise and delight you especially the giant groper!
Guided snorkelling tours are also available to purchase onboard with small groups the guide will take you to very special spots where giant Maori wrasse, coral formations, tropical fish, turtles and reef sharks are there to be seen. Don't worry if not a keen summer you can enjoy the sights from the comfort of a semi-submersible or viewing chamber.
There is no better place to experience the magic of your first scuba dive than at the outer Great Barrier Reef, with no experience necessary! Experienced divers can enjoy spectacular dives at specially selected sites with a variety of coral formations and marine life. Intro and cert dives are all booked and paid for onboard the boat, please see staff on ferry ride out.
Evening
As the sun sets on the horizon of the ocean, you can indulge with a complimentary beer or wine, or opt to purchase a cocktail to wind down after a full day of fun in the sun. Enjoy a long table dinner on the pontoon’s upper deck under the stars with your fellow guests before retreating to the privacy of your magical underwater experience.
Accommodation
Once you descend underwater to your room, you’ll be entranced by the nocturnal activity as the reef comes to life with plenty of marine animals, all from the comfort and privacy of your own room. Seasonal delights like whale song, bioluminescent creatures and much more can make for an additional experience. Choose from two room types, king double or twin single, and all rooms feature premium bedding, glass-walled en suite and floor-to-ceiling views of the incredible Great Barrier Reef from below the surface.
Morning
Once the sun comes up, enjoy a freshly made buffet-style breakfast, and indulge in your private reef viewing room before enjoying having Reefworld to yourselves for the morning! Once the afternoon wraps up, you’ll head back to Airlie Beach onboard Seaflight, arriving at 6pm.
More Information
What To Bring
Please bring only a small overnight bag with:
- Photo identification
- Sun protection (hat, sunscreen, sunglasses etc)
- Swimwear
- Beach towel
- Toileties
- Change of clothes
- Camera
- Jumper or jacket (seasonal)
- Cash or credit cards for onboard purchases/optional activities.
What's Included
- Snorkelling and wet/stinger suit hire
- Premium bedding, glass-walled en suite and floor-to-ceiling views of the spectacular underwater world of the Great Barrier Reef
- All meals including breakfast, morning and afternoon teas and dinner
- All beverages including beer and wine (cocktails and spirits at an additional cost)
What's Extra
- Cocktails and spirits
- Photographs
- Souvenirs
- Scenic flights
- Guided snorkelling tours
- Scuba diving (subject to age and medical conditions)
Terms and Conditions
Important Information:
Minimum travel age for Reefsuites is 10. Travellers under the age of 18 must be accompanied by an adult carer.
Your Responsibilities:
Please advise us before booking if any passengers are under 18 years old to ensure this is the appropriate trip.
You must reconfirm all booked tours prior to travel as specified on your voucher. If applicable, notes such as dietary requirements, pick-up locations and additional fees should also be confirmed at this time. Reconfirmations cannot be actioned through Sailing Whitsundays/Mr Travel, and must be done so directly through the Service Operator as specified on each ticket.
It is your responsibility to notify us of ticket discrepancies. Please read through the details on your voucher thoroughly to ensure all details such as passenger names, ages and dates of travel on vouchers are correct.
It is the responsibility of all passengers travelling to advise both your travel agent at the time of booking and vessel check-in agent before boarding of any medical conditions including food allergies you may suffer from.
You need to allow adequate time to check-in prior to the specified departure time.
Prices/Extra Costs:
All prices are stated in Australian dollars and include GST. Surcharges over peak holiday seasons may apply.
The Service Operator reserves the right to alter prices and extra costs. Extra costs may include EMC fees, Stingersuit/Wetsuit Hire, Luggage Storage, Insurance, Linen Hire, National Park Fees, Fuel Levies, Dietary Fees, etc. Bonds may also apply.
We will also endeavour to communicate these extra costs with you at the time of booking, and on your ticket. However, it is your responsibility to confirm which (if any) additional costs apply with each Service Operator upon reconfirming your trip.
Travel Risk/Insurance:
It should be noted that adventure travel involves risk. Whilst we make every effort to safeguard clients, we cannot be responsible for personal injury or loss due to the actions of our clients which are beyond our control. We highly recommend that all clients have travel insurance covering illness, injury, loss or damage to personal belongings and not being able to travel on the confirmed date of departure. You should also ensure your travel insurance will cover special circumstances including weather events preventing guests from travelling to their tour departure destination and cancelled flights due to unforeseen circumstances.
Transfers:
Transfers are at an additional cost. Please enquire if you would like to add transfers to your booking.
The Service Operator reserves the right to limit courtesy transfers to select local accommodations. Private residences or Airbnb properties may be asked to meet at the closest confirmed location. Failure to meet at the specified pick-up location may be treated as “No Show”, for which the Client Cancellation Policy applies.
Merchant Fees:
Please be aware operators pass on credit card merchant fees so there is a non-refundable 1% surcharge for VISA and MASTERCARD card purchases.
Other:
Terms and Conditions (including the Cancellation Policy) are subject to change. The most recent versions can be found online on the relevant product pages.
All ticket/voucher reissues attract a $20 administration fee.
Cancellations
Client Cancellations:
All cancellations forfeit 25% of the recommended retail price (RRP) - not the discounted/sale price. Cancellations made 7 days - 72 hours prior to travel date forfeit 50% of the RRP. No shows or client cancellations made within 72 hours of departure forfeit 100% of the total ticket price.
Transfers between tours can be made at the suppliers discretion, however, it should be noted that supplier fees may apply. Tour transfers also incur a $20 administration fee.
It is compulsory that all cancellation requests are in writing and sent via email to admin@mr-travel.com. Cancellations attempted via online chat or phone will not be actioned.
Supplier Cancellations:
The Service Operator reserves the right to alter prices, alter itineraries, apply a fuel surcharge, cancel departures, arrange alternative transport and vary itineraries and services if necessary.
All departures and itineraries are subject to weather. Tours may be changed or cancelled for any reason at the discretion of the Service Operator. If the Service Operator has to cancel the trip or activity (prior to departure) and we cannot offer a suitable alternative, then a refund will be given minus a 20% administration fee and any associated card fees. We strongly recommend that you have travel insurance, especially during the wet season.
In the unlikely event of your trip being cancelled or stood down, all guest communication is required to go through our Online Store via telephone or email. While there is a Sailing Whitsundays retail outlet located Airlie Beach, please be aware that they operate as a separate entity and are unable to access reservations made by the Mr Travel online department.
Refunds:
All refunds are in Australian Dollars and must be made to the card of payment. Sailing Whitsundays/Mr Travel is not liable for exchange rate fluctuations or fees, or any other merchant/bank fees associated with domestic and/or international transactions.
Where a full refund is applicable, there is the option to transfer the whole cost of the tour to another tour or “Credit” to avoid the administration fee. A transfer fee of $20 will apply.
You will be emailed confirmation once the refund has been processed. Once the refund has been processed, it may still take time for the banks to clear the amount. Please allow 7-10 business days for the funds to clear into Australian accounts and up to 21 business days for international accounts.
Accountability/Misconduct:
All Service Operators have the right to provide client feedback and to cancel bookings based off of feedback from other Service Operators.
Please enjoy your travel experience in a kind and responsible manner.
Sailing Whitsundays/Mr Travel will treat this as any normal client cancellation and therefore the cancellation fees stated in the Client Cancellation Policy will apply.
Thank you for booking with our East-Coast travel experts here at Mr Travel/Sailing Whitsundays. If you would like any further advice, assistance in arranging accommodation, transfers or additional tours please get in touch.
