IT Systems Administrator

Updated Wed 31 Jan 2024

Two employees on laptops in a collaborative work space

THE TRAVEL SHOP IS SEEKING AN IT SYSTEMS ADMINISTRATOR

Location & Contract

Airlie Beach, Whitsundays, Queensland.

On-site preferred, with options for remote work periods.

Casual/part-time roles available, with the potential to upskill into a full-time role.

Your Role

Managing, maintaining and optimising internal IT infrastructure
Installing, configuring and supporting our internal systems, including Microsoft Exchange, Google Workspace and collaborative platforms such as Slack and Asana
Coordinating access to weekly online company meetings
Undertaking in-office operations including management of Wifi, networks, printers and computer troubleshooting.
Managing data storage including NAS drives and cloud storage
Providing technical support to staff and onboarding setup for new staff
Monitoring performance of computer systems and networks
Ensuring system security through preventive measures and regular maintenance
Communicating with external IT vendors and service providers
Assisting in the planning and implementation of IT projects
Optimizing our systems according to up-to-date technology and IT practices
Working in a collaborative team environment with high-level responsiveness

If you’re interested in expanding this role to include travel marketing or sales along with IT administration tasks, please include more details in your application.

Your Profile

Our ideal candidate will have:

A bachelor’s degree in Information Technology, Computer Science, or a related field
Proven experience in IT systems administration, particularly with Google Workspace and Microsoft Exchange
A strong understanding of computer network administration and installation
Excellent problem-solving, organisational and analytical skills
An ability to work independently and as part of a team
Excellent communication and interpersonal skills
Experience working with IT companies looking to scale up operations is preferred

About The Travel Shop

The Travel Shop is a leading, Australian-based travel agency that offers travellers unforgettable, seamless adventures along the East Coast. With a quality team of vibrant, hardworking and innovative staff, The Travel Shop is not your average workplace.

We’re a crew of local experts, hardworking banterers, globe-trotting digital nomads and travel-lovers with first-hand global experience! Our diverse and professional team brings extensive product knowledge, industry experience, palpable passion and enthusiasm to the table. Under The Travel Shop umbrella, our brands include Sailing Whitsundays, Fraser Tours, Cairns Tours, East Coast Tours & Whale Tours.

Sounds like you?

Get ready to shape the Travel Industry with us. The Travel Shop is amid an exciting transformation, and we need an IT systems administrator to enable this upscale. If you're passionate about maintaining organised, practical and optimised systems, we can’t wait to have you onboard.