MiLady Day Sail

• Towel
• Hat
• Sunscreen
• Money to purchase drinks onboard
• Rain jacket during summer months (Jan-April)
• Warmer clothes during winter months (June-September)
• We do not provide wetsuits - if you wish to hire one you can do so at Aqua Dive in the Coral Sea Marina (open daily 7:45am - 4pm)

• Morning tea
• Delicious Lunch
• Afternoon tea
• Coffee and tea
• Chilled water
• Snorkelling equipment
• Marine Park fees and National Park fees
• Stinger suit (summer months only)
• Courtesy transfers to/from select local accommodations

• Mandatory Environmental Management Charge (EMC) tax of $10 per person per day (including children) to be collected at the time of boarding. 
• Drinks for sale onboard. This is a fully licensed vessel; no BYO (bring your own) alcohol permitted.
• If you have any dietary requirements outside of vegetarian or pescetarian, there will be a fee of $10 payable upon boarding. Please let us know at time of booking. 
• If you wish to hire a wetsuit, please do so at Aqua Dive in the Coral Sea Marina. 
• A 15% surcharge applies to holidays including Australia Day, Good Friday, Easter Monday, Anzac Day, and New Year's Day (unavailable on Christmas Day)

Client Cancellations:

All client cancellations (including no shows) forfeit 100% of the total ticket price. 

Transfers between tours can be made at the suppliers discretion, however, it should be noted that supplier fees may apply. Tour transfers also incur a $20 administration fee. 

It is compulsory that all cancellation requests are in writing and sent via email to admin@mr-travel.com. Cancellations attempted via online chat or phone will not be actioned.

Supplier Cancellations:

The Service Operator reserves the right to alter prices, alter itineraries, apply a fuel surcharge, cancel departures, arrange alternative transport and vary itineraries and services if necessary.

All departures and itineraries are subject to weather. Tours may be changed or cancelled for any reason at the discretion of the Service Operator. If the Service Operator has to cancel the trip or activity (prior to departure) and we cannot offer a suitable alternative, then a refund will be given minus a 20% administration fee and any associated card fees. We strongly recommend that you have travel insurance, especially during the wet season.

In the unlikely event of your trip being cancelled or stood down, all guest communication is required to go through our Online Store via telephone or email. While there is a Sailing Whitsundays retail outlet located Airlie Beach, please be aware that they operate as a separate entity and are unable to access reservations made by the Mr Travel online department.

Refunds:

All refunds are in Australian Dollars and must be made to the card of payment. Sailing Whitsundays/Mr Travel is not liable for exchange rate fluctuations or fees, or any other merchant/bank fees associated with domestic and/or international transactions.

Where a full refund is applicable, there is the option to transfer the whole cost of the tour to another tour or “Credit” to avoid the administration fee. A transfer fee of $20 will apply.

You will be emailed confirmation once the refund has been processed. Once the refund has been processed, it may still take time for the banks to clear the amount. Please allow 7-10 business days for the funds to clear into Australian accounts and up to 21 business days for international accounts.

Accountability/Misconduct:

All Service Operators have the right to provide client feedback and to cancel bookings based off of feedback from other Service Operators. 

Please enjoy your travel experience in a kind and responsible manner.

Sailing Whitsundays/Mr Travel will treat this as any normal client cancellation and therefore the cancellation fees stated in the Client Cancellation Policy will apply.

Thank you for booking with our East-Coast travel experts here at Mr Travel/Sailing Whitsundays. If you would like any further advice, assistance in arranging accommodation, transfers or additional tours please get in touch.

A refund in the event of cancellation is subject to both our Cancellation Policy and the terms of the supplier.

Our Terms & Conditions apply to this experience. Please review them before booking.