What To Bring
Please bring your day bag with:
- Change of clothes
- Swimwear
- Beach towel
- Insect repellent
- Water bottle to refill
- Camera/GoPro/phone for photos
- Comfortable footwear for bushwalking
- Sun protection (sunscreen, hat, sunnies etc.)
- Warm clothes/pullover for afternoons (seasonal)
Excess luggage can be stored at several places in Airlie Beach. Please click here for more information.
What's Included
- 100ft Azimut Jumbo Superyacht for up to 34 pax
- Fuel Allowance
- Captain, Deckhand & Service Crew as required
- Use of inflatables: lounger, lily pad.
- Access to 1 Guest Cabin for storage and change room
- Custom-built itinerary
- Marine park fees
What's Extra
ADVANCE PROVISIONING ALLOWANCE:
- Advance Provisioning Allowance (A.P.A.) in the amount of 20%-30% of yacht hire is to be paid in addition to the charter fee which covers expenses including fuel, berthing and relevant costs for the yacht and its tender, provisions for food / non-alcoholic beverages, special requests and other additional costs for the yacht, crew, client and guests during the entire charter period. You will be advised by the Master, at intervals, as to the disbursement of the A.P.A. Any A.P.A. not used will be returned to you post charter by direct deposit. On the other hand, if expenses exceed the A.P.A. you
will be required to reimburse the yacht as you leave the charter.
- Advance Provisioning Allowance
- 2-4 pax – 20% Yacht Hire APA 4-8 pax – 30% Yacht Hire APA
Public Holidays:
- 20% Catering & Beverages
- 100% Service Crew
- $1200 Chef
Optional Extras:
- Wharf Fee - $50 per wharf
- Service Crew (1 per 10 guests) - $350 (4 Hour Minimum), $80 per hour thereafter
- Chef - $450 (4 Hour Minimum, $90 per hour thereafter
- BYO Catering - $20ppLady Pamela provides use of galley, BBQ, cutlery, plates,
platters, standard condiments, serviettes. All prep and cooking must be
supplied.
- BYO Beverages - $25ppLady Pamela provides cup ware, ice and filtered tap water,
standard soft drinks, Tea & Coffee. Only available Non-Peak season
- Jacuzzi Hire - $450
- Fun-Air Jumbo Slide - $1850 (6 Hour Minimum)
- Tender Hire - $450
- Relocation - $1650 per hour
- Hamilton Island Transfers - $1850 (6 Hour Minimum)
Terms and Conditions
Your Responsibilities:
Please advise us before booking if any passengers are under 18 years old to ensure this is the appropriate trip.
You must reconfirm all booked tours prior to travel as specified on your voucher. If applicable, notes such as dietary requirements, pick-up locations and additional fees should also be confirmed at this time. Reconfirmations cannot be actioned through Sailing Whitsundays/Mr Travel, and must be done so directly through the Service Operator as specified on each ticket.
It is your responsibility to notify us of ticket discrepancies. Please read through the details on your voucher thoroughly to ensure all details such as passenger names, ages and dates of travel on vouchers are correct.
It is the responsibility of all passengers travelling to advise both your travel agent at the time of booking and the vessel check-in agent before boarding of any medical conditions including food allergies you may suffer from.
You need to allow adequate time to check-in prior to the specified departure time.
Prices/Extra Costs:
All prices are stated in Australian dollars and include GST. Surcharges over peak holiday seasons may apply.
The Service Operator reserves the right to alter prices and extra costs. Extra costs may include EMC fees, Stingersuit/Wetsuit Hire, Luggage Storage, Insurance, Linen Hire, National Park Fees, Fuel Levies, Dietary Fees, etc. Bonds may also apply.
We will also endeavour to communicate these extra costs with you at the time of booking, and on your ticket. However, it is your responsibility to confirm which (if any) additional costs apply with each Service Operator upon reconfirming your trip.
Travel Risk/Insurance:
It should be noted that adventure travel involves risk. Whilst we make every effort to safeguard clients, we cannot be responsible for personal injury or loss due to the actions of our clients which are beyond our control. We highly recommend that all clients have travel insurance covering illness, injury, loss or damage to personal belongings and not being able to travel on the confirmed date of departure. You should also ensure your travel insurance will cover special circumstances including weather events preventing guests from travelling to their tour departure destination and cancelled flights due to unforeseen circumstances.
Merchant Fees:
Please be aware operators pass on credit card merchant fees so there is a non-refundable 1% surcharge for VISA and MASTERCARD card purchases.
Other:
Terms and Conditions (including the Cancellation Policy) are subject to change. The most recent versions can be found online on the relevant product pages.
All ticket/voucher reissues attract a $20 administration fee.
Open Date Vouchers / Gift Certificate:
Shipping Costs are in addition to the ticket price and will be added at check-out. Shipping costs are non-refundable and do not makeup part of the ticket value.
E-Vouchers incur no shipping fees.
You have 5 years to use the value of the voucher. Seasonal Price Rises will apply if travelling out the current seasons pricing. Vouchers can be exchanged for free up to the full value of the voucher excluding credit card fees and charges.
Cancellations
Client Cancellations:
All cancellations forfeit the non-refundable deposit. All balance payments are due 2 months prior to departure. Failure to pay the remaining balance before this scheduled date will result in termination of the charter and forfeit of the non-refundable deposit. Once the balance payment has been made, no shows and client cancellations made within 30 days of departure forfeit 100% of the full ticket price.
It is compulsory that all cancellation requests are in writing and sent via email to admin@mr-travel.com. Cancellations attempted via online chat or phone will not be actioned.
Supplier Cancellations:
The Service Operator reserves the right to alter prices, alter itineraries, apply a fuel surcharge, cancel departures, arrange alternative transport and vary itineraries and services if necessary.
All departures and itineraries are subject to weather. Tours may be changed or cancelled for any reason at the discretion of the Service Operator. If the Service Operator has to cancel the trip or activity (prior to departure) and we cannot offer a suitable alternative, then a refund will be given minus a 20% administration fee and any associated card fees. We strongly recommend that you have travel insurance, especially during the wet season.
In the unlikely event of your trip being cancelled or stood down, all guest communication is required to go through our Online Store via telephone or email. While there is a Sailing Whitsundays retail outlet located Airlie Beach, please be aware that they operate as a separate entity and are unable to access reservations made by the Mr Travel online department.
Refunds:
All refunds are in Australian Dollars and must be made to the card of payment. Sailing Whitsundays/Mr Travel is not liable for exchange rate fluctuations or fees, or any other merchant/bank fees associated with domestic and/or international transactions.
Where a full refund is applicable, there is the option to transfer the whole cost of the tour to another tour or “Credit” to avoid the administration fee. A transfer fee of $20 will apply.
You will be emailed confirmation once the refund has been processed. Once the refund has been processed, it may still take time for the banks to clear the amount. Please allow 7-10 business days for the funds to clear into Australian accounts and up to 21 business days for international accounts.
Accountability/Misconduct:
All Service Operators have the right to provide client feedback and to cancel bookings based on feedback from other Service Operators.
Please enjoy your travel experience in a kind and responsible manner.
Sailing Whitsundays/Mr Travel will treat this as any normal client cancellation and therefore the cancellation fees stated in the Client Cancellation Policy will apply.
Thank you for booking with our East-Coast travel experts here at Mr Travel/Sailing Whitsundays. If you would like any further advice, assistance in arranging accommodation, transfers or additional tours please get in touch.
