Boomerang Private Charter

Please bring only a small soft bag with:

• Change of clothes
• Swimwear
• Beach towel
• Toiletries
• Insect repellent
• Water bottle to refill
• Camera
• Comfortable walking shoes
• Sun protection (sunscreen, hat, sunnies etc.)
• Warm clothes/pullover for evenings (seasonal)

You will also need to bring your own alcoholic beverages, available for purchase in town. No glass bottles permitted.

• Skipper
• Crew
• Drinking water
• Meals
• Linens
• Wetsuit hire
• Snorkelling equipment*
• Marine Park fees
• Wet weather jackets if needed

*Regular snorkelling equipment supplied. If you require any additional equipment such as a prescription snorkel mask, please contact Aqua Dive (refer to "What's Extra") for hire options.

• BYO alcohol (no glass). Soft drinks available for purchase on board.
• Any dietary requirements (such as vegetarian, vegan, pescatarian, gluten-free diets and dairy/lactose-free) will need to pay a surcharge of $15 per person payable on check in. Kosher and Halal diets are unable to be catered for.
• Peak holiday seasons (i.e. Christmas, Easter, New Years) may incur a surcharge. Please enquire at the time of booking.

Holiday Surcharges:

• Tours at sea between the 24th of December to the 2nd of January will incur a local payment once-off fee of $20 per person per night, payable direct at check in.
• Tours departing on Easter Friday, Saturday, Sunday or Monday will incur a once-off fee of $20 per person per night, payable direct at check in.

If you need additional or special snorkel equipment (such as a prescription snorkel mask) please contact Aqua Dive for hire options.

Aqua Dive Hire and Supplies
Coral Sea Marina (North Village)
(07) 4946 4074

Client Cancellations:

All cancellations forfeit the non-refundable deposit. All balance payments are due 2 months prior to departure. Failure to pay the remaining balance before this scheduled date will result in termination of the charter and forfeit of the non-refundable deposit. Once the balance payment has been made, no shows and client cancellations made within 30 days of departure forfeit 100% of the full ticket price.

It is compulsory that all cancellation requests are in writing and sent via email to admin@mr-travel.com. Cancellations attempted via online chat or phone will not be actioned.

Supplier Cancellations:

The Service Operator reserves the right to alter prices, alter itineraries, apply a fuel surcharge, cancel departures, arrange alternative transport and vary itineraries and services if necessary.

All departures and itineraries are subject to weather. Tours may be changed or cancelled for any reason at the discretion of the Service Operator. If the Service Operator has to cancel the trip or activity (prior to departure) and we cannot offer a suitable alternative, then a refund will be given minus a 20% administration fee and any associated card fees. We strongly recommend that you have travel insurance, especially during the wet season.

In the unlikely event of your trip being cancelled or stood down, all guest communication is required to go through our Online Store via telephone or email. While there is a Sailing Whitsundays retail outlet located Airlie Beach, please be aware that they operate as a separate entity and are unable to access reservations made by the Mr Travel online department.

Refunds:

All refunds are in Australian Dollars and must be made to the card of payment. Sailing Whitsundays/Mr Travel is not liable for exchange rate fluctuations or fees, or any other merchant/bank fees associated with domestic and/or international transactions.

Where a full refund is applicable, there is the option to transfer the whole cost of the tour to another tour or “Credit” to avoid the administration fee. A transfer fee of $20 will apply.

You will be emailed confirmation once the refund has been processed. Once the refund has been processed, it may still take time for the banks to clear the amount. Please allow 7-10 business days for the funds to clear into Australian accounts and up to 21 business days for international accounts.

Accountability/Misconduct:

All Service Operators have the right to provide client feedback and to cancel bookings based off of feedback from other Service Operators. 

Please enjoy your travel experience in a kind and responsible manner.

Sailing Whitsundays/Mr Travel will treat this as any normal client cancellation and therefore the cancellation fees stated in the Client Cancellation Policy will apply.

Thank you for booking with our East-Coast travel experts here at Mr Travel/Sailing Whitsundays. If you would like any further advice, assistance in arranging accommodation, transfers or additional tours please get in touch.

A refund in the event of cancellation is subject to both our Cancellation Policy and the terms of the supplier.

Our Terms & Conditions apply to this experience. Please review them before booking.