Contact Us: 1800 550 751
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Contact Us: 1800 550 751

Terms and Cancellation Policy

All departures and itineraries are subject to weather. Tours may be changed or cancelled for any reason at the discretion of the Tour Operator. It should be noted that adventure travel involves risk. Whilst we make every effort to safeguard clients, we cannot be responsible for personal injury or loss due to actions of our clients which are beyond our control. We recommend that all clients have travel insurance covering illness, injury, loss or damage to personal belongings and not being able to travel on the confirmed date of departure. Please be aware operators pass on credit card merchant fees so there is a non-refundable 2.5% surcharge for VISA, MASTERCARD and AMEX card purchases.

​All cancellations made result in 25% cancellation fee of the recommended retail price (RRP), not discounted or sale prices. All cancellations made 60-30 days prior to travel will result in a 50% cancellation fee of the total price and any cancellations made inside of 30 days to departure will result in forfeit of full trip fees. If the sailing company has to cancel the trip (prior to the boat's departure) and we cannot offer a suitable alternative, then a refund will be given minus card fees. We strongly recommend that you have travel insurance, especially during the wet season.

Please note it is the responsibility of ALL passengers travelling to advise both your travel agent at the time of booking and vessel check-in agent before boarding of ANY medical conditions including food allergies you may suffer from.

Angie
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Mr-Travel is a fully licensed Australian Travel Agent for your protection, our license number is #3178713.